I just checked a work email from earlier today. Below is the email. Verbatim. Instead of take my frustration out on this woman via email, I think it would be safer to vent to a social network I hardly use and expect nobody to actually read in its entirety, if at all. Anyway, here is the email:
Mike:
You want my advice? Ok, sure.
Part 1: WHY THE HELL ARE YOU TRAINING THE USERS?!?!
(Time for some back story: With great difficulty, we managed to get the new software provider to send a trainer to our facility who has real industry experience—not just some trainer who knows the system really well. This is somebody worth listening to, who can relate to and understand our users. Somebody who can really help us out during this week of training. Instead of coming to training, this lady decides to stay at her facility and keep all of her staff from attending.)
Part 2: You want some laptops? Too freaking bad! All of our laptops are in use… at the facility where the OFFICIAL training is… where every other facility is right now… where your facility should be… and where you are not! I’m not giving you anything. The computers you do have are as slow as simmering beans? That’s hilarious. Guess how many idiots tell me their computers are slow. One more as of this moment. Don’t bother me now, I’m busy taking care of the users who actually give a damn about learning this new software and aren’t stupid enough to think they can teach it to their entire staff after TWO HOURS of training with it themselves. You want my advice on what you can do? How about you on second thought this is getting too heated for a public forum… I’ll take the rest out on a bottle of bourbon tomorrow night.